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1 – The Salesman, Tom Rostron Jr, impressed me right from the get-go with his overall knowledge of the heating & air conditioning field. He took the time to explain in detail what I needed to heat & cool my home and never once tried to pressure me into purchasing something I didn’t need.
2 – The crew that installed my units were courteous and showed up when they said they would. They answered all my questions to my satisfaction and shared information with me that I never would have thought to ask. When they finished, you couldn’t even tell they were there (very neat work).
3 – Had previous experience with Tom Rostron Co. years ago regarding air conditioning problem. They came immediately. CLASS OPERATION!!!.