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At the Tom Rostron Company, we pride ourselves on offering the utmost in honesty and transparency to each and every customer we serve. We know that there are a handful of contractors in Monmouth and Ocean counties (and scattered throughout the rest of the country) who make promises they can’t keep. For homeowners, it means choosing the right contractor to work with can often be a challenge.
For this and many other reasons, we believe in the importance of being accredited by the Better Business Bureau, also commonly referred to as the “BBB.”
What is the BBB?
The Better Business Bureau is one of the foremost organizations in the country for third-party rating of small businesses throughout America. Unlike a Chamber of Commerce, the BBB actually vets small businesses based upon complaints and other factors. In this way, it’s one of the most useful resources for homeowners who are looking to work with the right contractors.
What Does it Mean to be a BBB Accredited Business?
Since the Better Business Bureau is essentially a signpost for honesty and integrity among small businesses, you can rest easy knowing that businesses that hold BBB accreditation are likely to be trustworthy. You can also expect that these contractors haven’t had any major accidents or caused damage to someone’s home, which would almost certainly be reported to the Better Business Bureau.
Why We Believe It’s Important
Being a pillar of the community has always been a major goal for the staff at the Tom Rostron Company. We believe in giving back, sticking to ethical business practices and doing whatever possible to please our customers. Many of our customers have relayed to us that our BBB accreditation was a crucial element of instilling initial trust, and we like to know that each and every customer we serve feels secure from start to finish with every job.
Creating more comfortable, energy efficient homes has always been a major focus for Tom Rostron and his team. We want to reduce your energy bills and ensure that your home environment is safe for you and your family—not take you for a ride like some other contractors might. Our team of courteous home performance professionals is here to help you achieve your energy efficiency goals, no matter what they may be.
To learn more about our BBB accreditation, contact us today!